I don't know if its a contributing factor to the original issues or a new problem causing the same result but if I turn off the VPN when opening Archicad for the first time everything works fine including opening Archicad with the VPN turned on for each time thereafter. I disabled each rule individually before opening Archicad but experienced the same crash each time.ĭeleting all of the rules created upon install or update resolved the issue.Īlso, running a VPN whilst opening AC for the first time after install or update (after deleting the Defender rules) will also cause the same crash and render issues. This is windows by default.ĭisabling these rules dosn't help but deleting them does. What I have discovered is that upon installation or update Windows adds 'inbound Rules' to Defender and these rules are causing the start screen crash and the render issue. Looking forward to hearing from you soon! Please let me know if you are interested in further investigation! We also have a special tool for diagnosing Archicad freeze issues. Regarding the slowness at startup even in the latest update, there could be multiple reasons: outdated graphics driver (especially if you have integrated Intel GPU), trouble with finding a license, or antivirus blocking. No: If Cineware is not running, it might have a problem starting up. Yes: If AC starts up with Cineware, but the rendering process dies silently or perhaps upon a 'Cineware by MAXON add-on has unexpectedly closed' warning, it's possible that Cineware faced problems in communicating with your graphics card's driver, or an antivirus program killed it. Did Cineware process start with Archicad? After starting Archicad, check whether the Cineware process is running in Task Manager.

Please try to reinstall the following Redistributables: ģ. Yes: probably a Windows update somehow ruined the dependencies. Was the user able to render something in the past? Yes, but after a few renderings it fails: maybe Cineware.exe has quitted or crashed. We have the following investigation steps to identify the issue: In most cases, the Cineware.exe was not running when rendering was initiated. Thank you very much for sharing the issues and I am very sorry about the experience!įor the CineRender crashes, there could be a few reasons that might cause this.

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